Yesterday, I had to bust out both. It allowed me to connect with fellow associates on a different level. It's one thing when you're talking to them in English - which, while they understand some, is not their strongest suit. But, if you talk to them in their native tongue, something happens. It's like they allow their body to relax and their face lights up ... knowing that they can communicate clearly and be understood. Maybe it's just the fact that it creates that human connection that we all need to survive (as much as I have tried to resist it).
Even so, I'm pretty sure the eye roll is the universal retail sign for "Oh-my-goodness-I-can't-believe-there-are-so-many-people-here-and-they're-making-such-a-mess." And a smile in return to signify that you agree.
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